Our COVID Measures, Changes To Your Massage Treatment

May 14 , 2020

Our COVID Measures, Changes To Your Massage Treatment


From July 2020 we will reopen our online product orders, training bookings and from August 2020 we will be able to deliver massage therapy. We will have new measures to comply by. 
What you need to do; 
  • We suggest clients use the NHS Contact Tracer app when available.
  • A disclaimer stating that you are currently free from symptoms and have not been in contact with someone currently suffering Covid-19 or who is self-isolating. You will need to complete the following form prior to each massage HERE showing that you are fit and well to attend and you are not representing any COVID like symptoms.
  • Please check your temperature before your treatment
  • If you show symptoms of Covid-19 post therapy at any time you must inform us
  • Water will no longer be provided unless in an emergency situation, clients need supply their own


What we will do: 
  • Allow 30 minutes between each client for deep cleaning;
  • Sterilise couch between clients, especially face cradle (disposable covers)
  • Couch Roll and large sheets will be used with minimal towels
  • A plastic box will be left under the couch for you to put your clothing and personal belongings in
  • We will operate on limited days to allows time between working to make sure therapists don't present any COVID-19 symptoms
  • We will use contract tracing Apps
  • Our cancellation policy will be flexible during this time if anyone presents any new COVID-19 symptoms you can cancel anytime before their treatment FOC. Strict measures still account for missed appointments and any other reason
  • We may caution or refusal of therapy for clients with underlying health conditions
  • We will no longer perform massage on the front of the neck and scalp and instead be performed whilst our client is face down, to aid social distancing. Face massage will be avoided also
  • Hand sanitiser will be provided
  • We will open all entrance/exit doors to minimise client contamination
  • All laundry will be washed at the highest temperature cycle including bedding, hand towels and uniforms
  • We will not be using any other tools in our treatments for example hot stones to prevent contamination.
  • Your therapist may wear a mask 


Find out more information HERE
We thank you for your patients during this time and although these measures may be extreme they are in order to keep the therapist and client safe and to be able to continue work under insurance guidelines. Our clients safety must come first. 

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